Self Storage Frequently Asked Questions
Q: Can I pay my storage rent online?
A: Yes, if you are an existing customer, you can pay your storage rent online here.
Q: Can we leave before the minimum 4 weeks?
A: yes, but you still have to pay for 4 weeks.
Q: Can we hire storage space for less than 4 weeks?
A: Yes, but minimum charge of 4 weeks will apply.
Q: How many times can we visit the storage containers?
A: As many times as you like, within the opening hours.
Q: Can we gain access to the storage containers outside the opening hours?
A: Unfortunately not.
Q: Do we HAVE to pay by bank transfer for payments after the initial payment?
A: Standing order is the preferred payment method.
Q: Is there any discount for more than 1 container, or for long term use?
A: Yes - £200 discount for annual storage paid in advance.
Q: What happens if I lose a key?
A: You lose your deposit – but keep the lock & remaining key.
Q: What happens if I lose both keys?
A: You must pay a locksmith to let you in – and you lose your deposit.
Q: Are my goods insured?
A: Andover Mini Storage do not insure your goods, nor do we insist you insure them.
Q: Is the storgage site permanently staffed?
A: There is always someone on call during opening hours.
Q: Can I use the self storage units to run my business from?
A: No the units can only be used for STORAGE, not as a workshop.
Q: Can I use the storage unit as a "postal address "?
A: No, we cannot receive mail for unit tenants.
Q: Do the containerised units have electricity or water connected ?
A: No, there are no mains supplied, nor can they be connected.
9a Picket Piece
01264 364 965 (o)
07798 680 068 (m)